Microsoft 365 - Getting Started with Focused Inbox

📧 Understanding Focused Inbox in Outlook

Focused Inbox helps you prioritize the emails that matter most. Your inbox is divided into two tabs:

• Focused – Important emails from people you interact with most.
• Other – Newsletters, automated messages, and less urgent mail.

You can switch between tabs at any time, and Outlook will notify you when messages arrive in Other.

📅 When Will Focused Inbox Appear?

Focused Inbox began rolling out on Outlook for iOS and Android and is now available in most modern versions, including:

• Outlook 2016 for Windows & Mac
• Outlook on the Web
• Windows 10 Mail App

⚙️ How Does Focused Inbox Work?

Focused Inbox uses Microsoft’s intelligence to filter messages based on:

• Who you email and interact with most often
• Message content (e.g., newsletters, system notifications)

You can always fine-tune by right-clicking messages and choosing Move to Focused or Move to Other. Outlook will learn from your choices and adjust automatically.

📂 What About Clutter?

If you used Clutter, you’ll be prompted to switch to Focused Inbox. Once you do:

• No new messages will go into the Clutter folder.
• Instead, less important messages will appear under the Other tab.
• Anything already in your Clutter folder stays there until you move or delete it.

📝 Changing How Your Messages Are Organized

Here’s how to move messages between tabs in Outlook on the Web:

1. In your inbox, right-click the message you want to move.
2. From Focused → to Other: Select Move → Move to Other Inbox.
   Choose Always Move if you want all future messages from this sender to go to Other.
3. From Other → to Focused: Select Move → Move to Focused Inbox.
   Choose Always Move if you want all future messages from this sender to go to Focused.

✅ Summary

Focused Inbox doesn’t remove or delete messages—it simply organizes them. You’re always in control, and with a few adjustments, Outlook will learn how to keep your inbox clean and prioritized.