Set Voicemail Greeting
Creation date: 1/18/2024 8:22 AM
Updated: 9/11/2025 3:50 PM
đź“ž Setting Up Your Wildix Voicemail
Each user on Wildix Collaboration has access to a personal voicemail box. Follow the steps below to record your voicemail greetings and your name announcement.
Step 1 – Call the Voicemail Setup Number
- From your Wildix phone, dial 81.
Step 2 – Access Mailbox Options
- When prompted, press 0 to open your Mailbox Options menu.
Step 3 – Select What to Record
You will hear options to customize different parts of your voicemail system:
- Press 1 → Record your Unavailable Message (played when you don’t answer).
- Press 2 → Record your Busy Message (played when your line is engaged).
- Press 3 → Record your Name (used in the directory and auto-attendant).
Step 4 – Record Your Prompt
- After selecting an option, speak clearly into the phone to record your message.
- When finished, press the # (pound key) to stop recording.
Step 5 – Confirm or Re-Record
After recording, you’ll be given three choices:
- Press 1 → Accept and save the recording.
- Press 2 → Listen to the recording.
- Press 3 → Re-record your message.
Tip: Keep greetings short and professional. Example:
“Hello, you’ve reached [Your Name]. I’m unavailable right now, but please leave a message and I’ll return your call as soon as possible.”
⚠️ Troubleshooting
- No prompt or error? Ensure you dialed 81 from a Wildix device.
- Recording not clear? Use the handset instead of speakerphone for best audio quality.
- Wrong greeting plays? Double-check that you recorded both your Unavailable and Busy messages.
đź“ž Need Help?
If you need assistance with voicemail setup, contact IT Support:
support@reedsport.k12.or.us